Hello there. I'm Carlos, a product designer with over 10 years of experience based in sunny Portugal.

I work remotely as a product designer at Nagarro, turning our clients' needs into validated working products and services through a human-centred design approach.

More about me

Selected Work

Following a design thinking approach, I create a bridge between what users need, the business ways of working and thinking, driving results to success.

RMS Information Central

Led and designed a support platform for customers to self-serve, consume information and get help on RMS products.
Bike Sharing POC

Designed a proof of concept for a city bicycle sharing app, giving its users the ability to search, rent and enjoy their ride.
Vodafone Ireland

Shaping business solutions in the digital space through insight led methodologies such as design thinking.
Eir

Main responsibilities were to redefine all product users flows through quantitative and qualitative insights.
Tourism Ireland

Lead the entire redesign process on how Tourism Ireland communicates to their audience where investments are being made to promote the island of Ireland.
Irish Rail

Collaborated in the process of enhancing the digital experience provided so that their online presence was inline with their audience expectations.
RDS

Lead the redesign of the RDS online presence, not only to modernise it but also to promote more efficiently the space for event booking.
Energia Registrations

Through research I was able to identify key optimisations to the registration process which led to an increase in the conversion rate.